Our Storm Plan

A quick overview of how we prepare, communicate, and service your property during winter weather events in Northeast Ohio.

Before the Storm

  • Monitor multiple weather models & pavement temperature forecasts.
  • Pre-treat (anti-ice) when conditions allow to prevent bond.
  • Stage equipment/materials and lock in crew routing by site priority.

During the Storm

  • Dispatch crews by risk (entrances/ADA first, then lots/outer areas).
  • Plow, then de-ice; tighten cycles during peak foot-traffic windows.
  • Live adjustments based on timing, intensity, and refreeze risk.

After the Storm

  • Final pass & touch-ups to reduce overnight refreeze.
  • Document work with time-stamped photos & material logs.
  • Share summary and any recommendations for next events.

What You Can Expect

  • Clear, proactive updates during active alerts.
  • Zero-tolerance on sidewalks & entries where specified.
  • Transparent invoicing tied to logs & photos.

Contacts

Questions during a storm? Use your account manager’s contact or call our 24/7 hotline.